1. Controller
Data Controller
The controller of data processing is Umeeet. You can contact us via e-mail at [email protected].
Data Protection Officer
Our data protection officer can be contacted at [email protected]. Should you have any questions regarding the processing of your personal data, please do not hesitate to contact him/her.
2. What Data We Collect
We process personal data that you as a user of the Products make available to us, for example by using our Products and that users provide to us ("Data"). We can't help you develop meaningful connections without some data about you, such as basic profile details and the types of people you'd like to meet.
Data You Provide to Us
- Account Data: When you create or update your account, we collect and store the data you provide, like your name, gender, and date of birth, and assign you a unique identifying number.
- Profile Data: You can choose to provide profile information like a photo, info, name, sexual interests, or other data. Your Profile Data will be publicly viewable by others unless you delete your account.
- Usage Data: When you use our Services and features, we collect certain data including messages, follow information, photos, videos, gifts, and other user data.
- Shared Content: Parts of the Services let you interact with other users or share content publicly.
- Promotions: When you participate in promotions, events, or contests, we collect registration information.
- Third-Party Accounts: We may obtain information through your social media or other online accounts if connected to our Services.
- Paid Services: We only receive transaction receipts from iOS or Android platforms. We do not collect sensitive cardholder data.
- Communications: If you contact us for support, we collect your contact information, messages, and other data.
- Sensitive Information: Please be careful about posting sensitive details about yourself. By providing such information, you consent to our processing it.
Data From Others
- System Data: Technical data about your device, like your IP address, device type, operating system, etc.
- Usage Data: Information about your activity on our Services, including how you use them and interact with other users.
- Device Information: Hardware and software information, app crashes, advertising IDs, etc.
- Location Data: With your permission, we can collect your precise geolocation through GPS, Bluetooth or Wi-Fi.
- Approximate Geographic Data: Calculated based on your IP address.
- Other Partners: We may receive information about you from our partners.
3. What We Use Your Data For
The main reason we use your information is to deliver and improve our Services. Additionally, we use your info to help keep you safe.
Purposes of Data Processing
- To administer your account and provide our Services to you
- To help you connect with other users
- To improve our Services and develop new ones
- To prevent, detect and fight fraud or other illegal activities
- To ensure legal compliance
Legal Bases for Processing
- Service Provision: To perform the contract that you have with us.
- Legitimate Interests: To analyze user behavior and improve our offerings.
- Marketing: With your explicit consent, we will send you marketing messages.
- Consent: For specific reasons where we ask for your consent.
4. How We Share Information
With Other Users
You share information with other users when you voluntarily disclose information on the service (including your public profile).
With Service Providers and Partners
We use third parties to help us operate and improve our Services. These include data hosting, analytics, customer care, marketing, advertising, payment processing, and security operations.
When Required by Law
We may disclose your information if reasonably necessary to comply with legal processes, assist in crime prevention, or protect safety.
To Enforce Legal Rights
We may share information to protect our legal rights and those of our users, business partners, or other interested parties.
Change of Control
In the event of business transition or change of ownership, we may be required to disclose your personal data.
5. Your Rights
You have certain rights around the use of your data:
- Access/Update Tools: Tools and account settings to access, rectify or delete your information.
- Device Permissions: Change settings on your device to consent or oppose data collection.
- Deletion: Delete your account directly through the service.
- Review Information: Request a copy of your personal information.
- Update Information: Request rectification, deletion or object to processing.
- Uninstall: Stop information collection by uninstalling the app.
- Accountability: Lodge a complaint with the appropriate data protection authority.
For your protection and the protection of all users, we may ask for proof of identity before fulfilling requests. We may reject requests for certain legal reasons.
6. Data Retention
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
- We implement a safety retention window of six months following account deletion.
- We delete or anonymize your information upon account deletion or after 5 years of continuous inactivity.
- An account is considered inactive when it hasn't connected with our servers and the user hasn't used the application.
We retain data longer when:
- Required to comply with applicable law
- Needed to evidence compliance with legal requirements
- There is an outstanding issue, claim or dispute
- Necessary for legitimate business interests like fraud prevention
7. Data Protection and Security
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information.
- We regularly monitor our systems for vulnerabilities and attacks
- We review our information practices to update security measures
- We may suspend your use of Services without notice if we detect security breaches
- In case of a breach, we notify affected parties within 72 hours
Important Security Note
Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party. If you believe your account is compromised, change your password immediately and contact us.
8. Children's Privacy
Our Services are restricted to users who are 18 years of age or older. We do not permit users under 18 on our platform.
- We do not knowingly collect personal information from anyone under 18
- If you suspect an underage user, please use our reporting mechanism
- We terminate registrations and delete profiles of underage users
- We may retain basic information to prevent rule violations
9. International Transfer Policy
To provide our Services, we transfer your data to our servers globally:
- By using our Services, you consent to transfer, storage, and processing of your data
- Personal data collected in Switzerland and the EEA is transferred and stored outside those areas
- We operate servers in Germany, Netherlands, Turkey, and Canada
- We have data processing agreements with service providers
- We ensure valid legal mechanisms are in place for data protection
10. Privacy Policy Changes
As we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time.
We will notify you before any material changes take effect so that you have time to review the changes.